How to check the status of the submitted application?

How to reset password? (Forget password?)

How to Sign up with the Credentia Platform?

How to log in to the Credentia Platform?

Do you want to view the results of your exam?

How to Apply for Accommodations?

How to cancel and reschedule an exam?    

What fees and types of payment are available on the Credentia Platform?

Proper Identification – Onboarding for an Examination

System, internet requirements, and configuration for testing online.

Renewal

Application

Exam Attempts

Accommodations

Results

Refund

Retest

Payment Process

Registry

Login Issue

Reciprocity

How to Change or Update my profile details?

How to schedule an exam?

Candidate Handbook

CNA Handbooks

How to obtain and submit a new application form?

Exam Day - Online Exams

Login

How to submit a correction form before scheduling my exam? 

Register / Schedule Exam

Reschedule

No Show

Demographic Change

Contact Credentia

Credentia Platform - Candidate

FAQs

Getting Started

Update your Address, and Correction From.

Update Profile

Want to submit the "New Application Form"? Find the help here.

Testing Application Form

Schedule & Manage Exams, Grievance Form, and Excused Absence Request.

Exam Options

Exam Day

Renew Registration Certificate. Apply for Reciprocity.

Renew Registration & Reciprocity

Payment Options

System/Internet Requirements

<h3>How can I contact Credentia?</h3><h4>To contact Credentia support:</h4><ul><li>Go to <a href="https://credentia.com/" target="_blank" rel="noopener noreferrer"><span style="color:rgb(27,117,187);">credentia.com</span></a> and click the <a href="https://aibot.credentia.com/" target="_blank" rel="noopener noreferrer"><span style="color:rgb(27,117,187);">Chat Support</span></a> icon in the lower right corner of the page.</li><li>You can also email us at <a href="mailto:support@credentia.com" target="_blank" rel="noopener noreferrer">support@credentia.com</a> or call Credentia at <a href="tel:888-204-6249">888-204-6249</a>.</li><li>For additional inquiries/support options, visit <a href="https://credentia.com/contact-credentia" target="_blank" rel="noopener noreferrer"><span style="color:rgb(27,117,187);">credentia.com/contact-credentia</span></a>.</li></ul>

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